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Swagelok Albany | Connecticut

Your Authorized Swagelok Sales and Service Center

March 23, 2020


Dear Valued Customer, 


Swagelok Albany | Connecticut qualifies as an Essential business, as we are a critical 
infrastructure supplier to operations vital for security, national economic security, national public health, and safety.  

 

We had already taken steps to move the vast majority of our associates out of the office and they are working remotely at full capacity in our territory, including CT, MA, NY, and VT. These steps allow us to maintain inventory levels, continue to build assemblies, and ensure your orders are processed and shipped. At this time, we have not experienced any disruptions to our supply chain, which we continue to monitor to ensure its integrity. We are committed to continue to provide the level of service you have come to expect from Swagelok Albany | Connecticut. 


We encourage you to submit all orders to info@albany.swagelok.com. You can continue to contact your individual Sales Representative via phone or email with any questions. Our Sales team is available 24/7 for Emergency Service, https://albany.swagelok.com/en/About-Us-Landing-Page/Emergency-Services.


Swagelok Albany | Connecticut is committed to continuing to serve you. We continue to monitor the situation while following all Local, State, Federal, and CDC guidelines. Any updates will also be provided on the Coronavirus page of our website, https://
albany.swagelok.com/en/About-Us-Landing-Page/Coronavirus 


Thank you and stay well. 


Sincerely,

 

Thomas A. Selfridge

President

Swagelok Albany | Connecticut

 

 

March 20, 2020

 

Dear Valued Customer,

 

Effective immediately New York State has directed that non-essential employers reduce their on-location workforce by 100%.

 

Our interpretation of the Guidance issued by Gov. Cuomo of New York is that Swagelok Albany qualifies as an Essential business, as we are a critical component of numerous manufacturing supply chains including utilities, research, defense, and those who provide essential infrastructure.

 

We had already taken steps to move the vast majority of our associates out of the office and they are working remotely at full capacity. These steps allow us to maintain inventory levels, continue to build assemblies, and ensure your orders are processed and shipped. At this time, we have not experienced any disruptions to our supply chain, which we continue to monitor to ensure its integrity. We are committed to continue to provide the level of service you have come to expect from Swagelok Albany.

 

We encourage you to submit all orders to info@albany.swagelok.com.You can continue to contact your individual Sales Representative via phone or email with any questions. Our Sales team is available 24/7 for Emergency Service, https://albany.swagelok.com/en/About-Us-Landing-Page/Emergency-Services.

 

Swagelok Albany is committed to continuing to serve you. We continue to monitor the situation while following all Local, State, Federal, and CDC guidelines. Any updates will also be provided on the Coronavirus page of our website, https://albany.swagelok.com/en/About-Us-Landing-Page/Coronavirus

 

Thank you and stay well.

 

Sincerely,

 

Thomas A. Selfridge

President

Swagelok Albany

 

 

 

March 16, 2020

Dear Valued Swagelok Customer,

Swagelok Albany | Connecticut management teams are meeting and reviewing the recommendations of the CDC with regard to coronavirus (COVID-19) and updating our business continuity plans. Our number one concern is the health and well-being of our team and our customers.

We believe we have addressed contingencies and anticipate no disruption to our customers' supply chain. We have met with our associates at our locations and communicated coronavirus (COVID-19) education, State and CDC links, enacted enhanced protocols for sanitizing workstations and cleanliness, and created a core team to manage remote business operations if necessary.

Swagelok's headquarters and main operations in Solon, Ohio have a rigorous risk mitigation program as well as comprehensive supply chain program that addresses unplanned disruptions. As a result, they have restricted business travel, enhanced the personal hygiene resources available to associates, canceled large group meetings, completed supplier assessments to understand long-term supply chain risks, and provided personal travel guidance for all associates. Attached is a letter from their Chairman, President and CEO speaking to these actions.

Although we do not anticipate supply chain disruptions, we encourage you to review your current inventory levels and project your product demand to that we can partner on ensuring business continuity. Specific questions can be directed to your local Sales and Service Center by calling 518-370-3155 or 203-626-6615 or emailing info@albany.swagelok.com.

Thank you for your continued support and trust in our company.  We are committed to collaborating with you and remaining flexible to adjust plans as the situation evolves.

Sincerely,

Thomas A. Selfridge

President

Swagelok Albany | Connecticut